Charge Cards: American Express, MasterCard and Visa will be accepted for payment of goods.

Minimum Order: A $5.00 charge will be added to orders having a Net billing value under $100.00. Small order charges are not added to shipments on back orders.

Taxes: the buyer agrees to bear all Federal, State, Local and other taxes.

Proof Of Delivery: There will be a $10.00 charge for furnishing any proof of delivery. This charge will be waived if UPS or motor freight cannot prove delivery.

Returned Checks: There will be a $20.00 charge for returned checks.

Orders: Orders must be for one shipment to one destination. Additions to orders cannot be accepted to apply against orders already entered into the computer. Orders will be filled with reasonable promptness.

Freight: We pay the freight on most items. Some large items are priced plus freight and will be so marked.

Shortage or Damage: In case of shortage or damage, notify at once the delivering transportation agent and file a claim immediately. Any delay may cause you a loss. Do not deduct any shortages or damages from remittance due to Seller.

Returned Merchandise: Buyer must have prior authorization with Return Goods Authorization Number (RGA#) before returning merchandise for credit.  Acceptance of merchandise is final only after inspection. Transportation charges must be prepaid. A 10% restocking fee will be charged on approved returns in unopened boxes. 25% for tools which have been opened but still in original saleable factory carton with all packaging, etc. No credit will be issued for any used tool. Upon receipt of RGA for return on tools, repack all returns in another shipping box for labeling, etc. Special order items cannot be returned for credit. Any returned merchandise received that does not follow or otherwise does not meet this policy, will be returned to the Buyer freight collect. Deduct credit only after receipt of credit memo.

Closeouts: Closeouts are Great Buys and Prices are Reduced, but All Closeouts Tools are Absolutely nonreturnable and No Credits will be given on Closeouts.

Warranty: No return will be allowed for used or defective tools. Contact your nearest factory service center for factory warranties. Do not return defective tools to the office unless prior factory authorization has been given. All warranties are governed by factory warranties.

Defective Tools: Below Wholesale Tools handles disposition of initially defective tools as a Courtesy to our Customers. Freight is the responsibility of our Customer to either return to this office (with Prior RGA) or to the respective Factory Service Center.